- Career Development – partners with clients and work with employees to provide concrete skills and tools to maximize their productivity.
- Talent Management – helps clients to assess, develop and retain staff to meet current and future business needs.
- Strategic Planning – assists in formulating, evaluating and implementing human resource strategies, including recruitment and retention strategies, succession planning, training and diversity initiatives.
- Customer Service – works with staff to improve customer loyalty and satisfaction by teaching skills that strengthen interpersonal relationships, manage stress and handle fast-changing workplace conditions.
- Team Building – works within organizations to equip teams with the right skills, attitude and knowledge to operate as a cohesive unit and move from independent contributor behavior.
- Group Facilitation – works with staff to develop and improve their communication and presentation skills to ensure that meetings, workshops and other group efforts are efficient, effective and productive.
- Employee Relations – helps clients develop and sustain a work environment that supports the organization’s mission. This includes strategies for conducting critical conversations and resolving conflict.
